Refund Policy

Our products are special handmade products, because of the special nature of the product, no return or exchange, please understand!

Purely handmade glazed crafts, in thousands of degrees of high temperature handmade, the size can only be about, there is a 1-2cm error, can not guarantee that each one is the same, in kind shall prevail, bubbles, chemical material small black spots, handmade small abrasion marks, and other small defects inevitable, which also distinguishes between the machine batch pressed products.

It is recommended to shoot the unboxing video at the time of unboxing, if the product is damaged, send the video to customer service e-mail: exylifesstore@outlook.com, customer service will be based on the situation of the warranty.