Shipping Policy

1. Order Processing:

  • All orders are processed within 14 days from the date of purchase.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods:

  • We offer the following shipping options:
    • Free Shipping over $198 : 
    • Fast Shipping : 7-12 business days
    • Standard Shipping: 12-20 business days

3. Shipping Locations:

  • We currently ship to United states and Europe. If your location is not listed, please contact our customer support team for assistance.

4. Tracking Information:

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment through our website or the carrier's online tracking system.

5. Shipping Delays:

  • While we strive to deliver your orders on time, there may be instances of unforeseen delays due to factors beyond our control, such as weather conditions, customs processing, or carrier issues. We appreciate your understanding in such situations.

6. Customs and Duties:

  • International orders may be subject to customs duties and taxes imposed by the destination country. The recipient is responsible for any additional charges incurred during customs clearance. Please check with your local customs office for more information.

7. Incorrect Address:

  • It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during checkout. If the provided address is incorrect, we cannot be held responsible for lost or undelivered packages.

8. Lost or Stolen Packages:

  • In the rare event that your package is lost or stolen during transit, please contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure you receive your order.

9. Returns Due to Non-Delivery:

  • If a package is returned to us due to non-delivery (e.g., incorrect address provided by the customer), the customer will be responsible for any additional shipping costs to resend the package.

10. Contact Us:

  • If you have any questions or concerns regarding your order or our shipping policy, please contact our customer support team.